Mps Feniks - Postbus - Zeeburgerkade 612 - 1019 HS Amsterdam - Tel. +31 6 5314 7553 - info@fenikscharter.com logo van garantiefonds

Prices and conditions

Feniks Charter has prices which are valid throughout the whole season. We make a difference between luxury cabins with twin beds (separate toilet and shower) and cabins with low beds and bunk beds cabins, all with a private shower and toilet.

Prices 2023 (per person, VAT included)

 

1 week

2 weeks

3 weeks

Luxury cabins

€ 1.450

€ 2.690

€ 3.590

Low beds

€ 1.225

€ 2.360

€ 2.980

Single

€ 1.490

€ 2.790

€ 3.450

Bunk bed/double use

€ 1.025

€ 2.025

€ 2.530

Bike rental per person / per week 

Hybrid 24 gear

€ 95,-

Electric bike

€ 175,-

 

What's included, what not?

Included

  • multi lingual tour guide
  • 7x breakfast, 7x lunch and 6x (3 course) dinner per week. Gluten and lactose free diets are welcome, other diets at request.
  • coffee, tea and biscuits
  • afternoon snacks
  • twin cabin with shower/toilet ensuite
  • daily check and cleaning of your cabin
  • daily care of your personal laundry
  • coverage by Dutch Guarantee Fund

Not included:

  • (non)alcoholic beverages aboard and ashore. Soda, beer and wine are available at reasonable prices; corkage fee of €7,50 if you bring your own wine. 
  • entrance fees
  • gratuities (avg. €60 per cabin/week)
  • 24 speed bikes with helmets, pannier, lock and water bottle (see above)

Payment

After booking your tour you will receive an invoice for the total fare. Payment of 15% of the total fare validates your reservation. Payment can be done by bank transfer or by credit card.

Cancellations

Feniks Charter advises clients to take a cancellation insurance. Deposit payments confirming the booking are non-refundable. Final and full payments made within the 60 days of cruise departure are non-refundable and non-exchangable. If you are not able to make the trip for any reason, we will try to find someone else to take your place. Should this succeed, you will receive back your payment regarding the trip minus an administration fee. Otherwise, you will need to claim on your travel insurance.

We have made an adjustment to our terms and conditions to make it easier for you if you want to cancel or change your booking for Covid related measures.

  • all clients can postpone their tour to a later moment without any surcharge, with the restriction that cabins are available,
  • all bookings postponed between in 2020 and 2021 are covered by the guarantee fund VZR,
  • if you have paid a deposit you can use it for next year,
  • you can pass your trip or deposit on to someone else (friends, children etc.),
  • If you want to use this possibility, please send a mail to: info@fenikscharter.com
  • No cancellation fee,
  • Full payment 31 days before departure,
  • Cancel up to 60 days before departure with no penalties.

Legal information

Feniks Charter is registered in Amsterdam, the Netherlands. Chamber of Commerce: 33299008. Feniks Charter has a P&I insurance covering accidents on and off board.

Financial security covered by Dutch Guarantee Fund VZR

Feniks Charter is a registered participant of guarantee fund VZR (https://vzr-garant.nl/en/members). Holidays of Feniks Charter are covered by VZR's guarantee, within the terms of the VZR guarantee scheme. Under VZR's guarantee, consumers shall have their prepaid travel sum refunded if their counterparty is unable to fulfil its contractual obligations due to financial insolvancy.